Privacy Policy

Jaipur Gifts ("we," "us," "our") operates this website (the "Site") and is committed to protecting the privacy of everyone who visits or shops with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1.1 Information We Collect

Personal details you provide: name, shipping and billing address, email address, phone number, and payment information when you place an order, create an account, or contact us.
Order details: items purchased, gift messages, delivery instructions, and customisation details.
Automatically collected data: IP address, browser type, device information, and browsing behaviour on our Site, gathered through cookies and similar technologies.
Communications: records of customer service chats, emails, or calls with us.

1.2 How We Use Your Information

We use your information to:

Process, fulfil, and deliver your orders (including customised gifts)
Communicate with you about your order status, offers, and customer support
Improve our Site, products, and shopping experience
Prevent fraud and ensure the security of transactions
Comply with legal obligations

1.3 Payment Information

All payments are processed through secure, PCI-DSS compliant third-party payment gateways. Jaipur Gifts does not store your full card, UPI, or net-banking credentials on its own servers.

1.4 Sharing of Information

We do not sell your personal information. We may share it with:

Courier and logistics partners, to deliver your order
Payment gateway providers, to process transactions
Service providers who assist with hosting, analytics, or customer support
Law enforcement or regulators, where required by law

1.5 Cookies

We use cookies to remember your cart, preferences, and login details, and to understand how visitors use our Site. You can disable cookies in your browser settings, though some Site features may not work properly as a result.

1.6 Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.7 Your Rights

You may request to access, correct, or delete your personal information by contacting us at the details below. We will respond in accordance with applicable Indian data protection law.

1.8 Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from minors.

1.9 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

1.10 Contact Us

For any privacy-related questions, please contact us at:

Craft Hub,
17-A, Subhash Colony, Behind Lata Cinema, Jhotwara, Jaipur, Rajasthan – 302012 Email: craft.hub17@gmail.com