Terms Of Service

Welcome to Jaipur Gifts. By accessing or using our Site and placing an order, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before shopping with us.

1.1 About Us

Jaipur Gifts is an e-commerce store offering a curated range of gifts, including customized and ready-to-ship items, for delivery across India (and other regions we serve).

1.2 Eligibility

By using our Site, you confirm that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.

1.3 Products and Pricing

All product descriptions, images, and prices are as accurate as possible, but slight variations (such as color or packaging) may occur, especially for handcrafted or customized items.
Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices, descriptions, or discontinue products at any time without prior notice.

1.4 Orders

Placing an order constitutes an offer to purchase; we reserve the right to accept or decline any order, including in cases of pricing errors, suspected fraud, or stock unavailability.
Once an order is confirmed, you will receive an order confirmation via email or SMS.
For customized gifts, please review all personalization details (names, text, images, dates) carefully before submitting, as production begins shortly after confirmation.

1.5 Payments

We accept payments through the methods listed at checkout (credit/debit cards, UPI, net banking, wallets, etc.). All transactions are processed via secure third-party payment gateways.

1.6 Shipping and Delivery

Shipping is governed by our Shipping Policy (Section 4 below), which forms part of these Terms.

1.7 Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy (Section 3 below), which forms part of these Terms.

1.8 Intellectual Property

All content on this Site — including logos, images, text, and designs — is the property of Jaipur Gifts or its licensors and may not be copied, reproduced, or used without prior written permission.

1.9 User Conduct

You agree not to:

Use the Site for any unlawful purpose
Submit false, misleading, or offensive content (including in gift messages or customization fields)
Attempt to interfere with the security or functioning of the Site

1.10 Limitation of Liability

To the extent permitted by law, Jaipur Gifts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products, including delays caused by courier partners or circumstances beyond our reasonable control.

1.11 Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

1.12 Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

1.13 Contact Us

For questions about these Terms, please reach out to:

Craft Hub,

17-A, Subhash Colony, Behind Lata Cinema, Jhotwara Jaipur, Rajasthan – 302012 Email: craft.hub17@gmail.com